category: {{mm.session.selectedTicket.CategoryName}}
priority: {{mm.session.selectedTicket.Priority}}
created by: {{mm.session.selectedTicket.CreatedByName}} @ {{mm.session.selectedTicket.CreatedDate | cidDateShort}}
last activity by: {{mm.session.selectedTicket.LastActivityName}} @ {{mm.session.selectedTicket.LastActivityDate | cidDateShort}}
assigned to: {{mm.session.selectedTicket.AssignedToInternalName}}
scheduled date: {{mm.session.selectedTicket.ScheduledDateTime | cidDateShort}}